Hidden charges which don’t show up until your credit card statement arrives, these charges only show up when your credit card statement is sent to you.Some resellers will open boxes and charge extra for parts that are normally included by the manufacturer. Included parts may be sold to you separately.(The product is now out of stock, your card does not go through, etc.) In many cases if you do not purchase the warranty, your purchase will be denied. You may be asked to buy an expensive extended warranty.They may state that the product includes the manufacturer warranty, but not tell you that the warranty is valid only in Europe, Japan, or South America, and NOT in NZ. Goods may be grey market/parallel imported.Our customers often share these stories with us, so we thought we would share a few with you, in hopes that you don’t fall prey to any of these unscrupulous sales tactics. If you’ve ever searched for a product on a shopping engine (such as Priceme/Pricespy) you may have asked yourself, “Why are some stores charging so much less than other stores?”
Protect yourself online by buying from authorized dealers, with genuine feedback and reputations. The Internet is an incredibly convenient information source and a wonderful way to find savings on the products you want.
buys directly from big brand manufacturers and guarantee you buy NZ new, (no grey imports or parallel imports).ensures that manufacturer warranties will be honoured.provides support for all the products they sell.
Rapallo is fully authorized to sell products by all of the manufacturers listed on our website and in our store. Rapallo is an independently owned New Zealand company and with more than 15 years experience, we offer you both technical expertise and superior service.
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